Shipping & Returns

SATISFACTION We want you to be happy with your purchase so all goods are sold subject to the satisfaction of the purchaser. Customers are entitled to return any cover/item which is not to their full satisfaction within 7 days of receipt, 10 days for overseas orders, giving a reason for the return. A full refund will be issued, as long as the goods are returned in the same condition as when they were shipped, less the original shipping cost. IMPORTANT NOTICE Goods will only be shipped once they have been paid for in full. Cheques will be required to clear before goods are shipped. So please allow up to 14 days to receive your purchases from confirmation of your order. Please note that orders OVER £39 are NOT insured, unless they are sent by Special Delivery (UK Only) or by International Signed For (For Overseas Shipping). Any other method of shipping/posting is entirely at the buyers own RISK. No liability will be accepted for loss or damage by the postal authoritises once the goods have been dispatched. CUSTOMERS WISHING TO PAY BY PAYPAL If you are intending to pay by PAYPAL we strongly advise using Royal Mail Recorded Delivery for purchases up to the value of £39, & Special Delivery for purchases over £39. (UK Only). For Europe & Worldwide we recommend Air Mail for purchases up to the value of £36 & International Signed For, for purchaces over £39 in Value. If you require your package to be tracked to it's destination then please ask for a quote for Royal Mail Airsure (Europe & Worldwide Shipping Only) at:- info@covercollecting.com PACKAGING All covers purchased are carefully packed in special clear bags & sent out in either a board back envelope or an envelope with a good stiffened insert, or a well protected parcel. Our return address is always stamped on the back of the package & a Certificate of Posting is always obtained for packages posted by these methods:- Royal Mail 1st Class, 2nd Class, & Airmail. PLEASE NOTE NEW ROYAL MAIL POSTAGE RATES APPLY FROM 6th APRIL 2009 POSTAGE (UK) Royal Mail 1st Class from £1.61 Insured to the value of £39, Certificate of Posting Obtained. Royal Mail 2nd Class from £1.47 Insured to the value of £39, Certificate of Posting Obtained. Royal Mail 1st Class Recorded Delivery from £2.36 Insured to the value of £39 Signed for on delivery. (Only Available for purchases under £100). Royal Mail 2nd Class Recorded Delivery from £2.22 Insured to the value of £39, Sign for on delivery. (Only Available for purchases under £100) Royal Mail Special Delivery from £5.95 Insured to the value of **£500 Next Day Delivery by 1pm, Signed for on delivery. POSTAGE (Europe & Worldwide) Royal Mail Airmail (Europe) from £2.21 Insured to the value of £39, Certificate of Posting Obtained. Royal Mail Airmail (Worldwide) from £2.68 Insured to the value of £39, Certificate of Posting Obtained. Royal mail International Signed For (Europe & Worldwide) from £8.11 Insured to the value of £500*, Signed for on delivery. Royal Mail Airsure (Europe & Worldwide) Insured to the value of £500* Tracked to destination, and Signed for on Delivery. Please ask for a quote as not offered as standard. * Some Non Western Countries are only insured to the value of £250. **There are 3 levels of insured value £500, £1000, £2500